All About Milky Kool | Farm Information

Terms and Conditions

This website www.milkykool.com is operated by MILKYKOOL DAIRY FARMS, an India based company incorporated under the Indian Companies Act of 1956. The policy is issued by 'MILKYKOOL DAIRY FARMS'. By placing an order on this site you are entering into a purchase/sale transaction with

MILKYKOOL DAIRY FARMS. The terms and conditions are enumerated as follows

Definitions

"Agreement" means the terms and conditions as detailed herein including all schedules,

appendices, annexure, privacy policy and will include the references to this Agreement as amended, supplemented, varied, or replaced from time to time.

Directly from you when you provide it to us; and/or

www.countrydelight.in or the "Site" means the

online shopping portal owned and operated by MILKYKOOL DAIRY FARMS which provides a plat to the shoppers to buy the products listed on the site.

"Vendor"/"Seller"/"Affiliate" shall mean the person or any legal entity who offers for sale, sells the products or services on www.countrydelight.in

"Customer" / "Buyer" shall mean the person or any legal entity who accepts the offer for sale on site by placing an order for and or purchases any products offered for sale on the site. "User"/ "You" means and includes you and/or any person or an entity including Vendor/Seller/Affiliate using or accessing the services provided on this Site.

Eligibility

You represent and warrant that you are competent and eligible to enter into a legally binding agreement and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if you are not competent to contract under the applicable laws, rules and regulations.

Term

This Agreement shall continue to be in full force and effect for so long as you are using the site. The site provides online shopping platform wherein the Users can purchase/buy the products and services listed on it pursuant to the terms and conditions set forth below. By clicking on the "Proceed to Payment" button, you are agreeing to use the Services in a manner consistent with and abide by the terms and conditions of this Agreement, our Privacy Policy, and with all applicable laws and regulations.

Termination

Either User/ You or MILKYKOOL DAIRY FARMS may terminate the agreement at any time, with or without cause. However, MILKYKOOL DAIRY FARMS reserves the right, in its sole

discretion, to terminate your access to the

products and services offered on the site or any

portion thereof at any time, without notice.

Modification of Terms and Conditions

MILKYKOOL DAIRY FARMS may at any time modify the terms and conditions contained on the Site without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time. You should regularly review the Terms and Conditions. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the site. However, if you continue to use the site you agree to accept and abide by the modified Terms and Conditions.

Online Shopping Platform

You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

MILKYKOOL DAIRY FARMS accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the products ordered by you are to be made should be correct and proper in all respects.

After the receipt of payment the Buyer/ cash on delivery as the case may be, MILKYKOOL DAIRY FARMS shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer. Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

Product Pricing

Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. MILKYKOOL DAIRY FARMS reserve the right to cancel the order in case a wallet (excluding any cashback benefit) is refundable by placing the request to the customer support. Refundable

amount is credited to the customer's bank account shared using the link sent in SMS by the MILKYKOOL DAIRY FARMS. Refund is credited within 5-7 working days of sharing the bank details.In case payments done through credit card it will be refunded to the same mode of payment.

Offer & Cashback

• Maximum CashBack Upto Rs 150.
• Cannot Be clubbed with any other offer.
• Maximum 1 Offer on 1 Address.
• Offer valid on first recharge only.
• CashBack Amount cannot be refunded.
• Cashback component of the wallet balance cannot be utilized to buy prepaid products (Ghee, Fruits & Juices etc.)

Cancellation Policy

• Customer can cancel/stop their subscription using Milkykool mobile application or by reaching out to the customer support.
• Multiple Accounts cannot be created with
• same address, if found then Milkykool has the right to cancel/stop the Customer's subscription.
• FnV Cancellation (At the time of delivery only)
• Going forward, if the customer denies taking the FnV order at the time of delivery, he/she will have to pay a cancellation charge of Rs. 100.

Entire Agreement

These Terms and Conditions, together with privacy

policy, and other rules and policies posted on the site, which are hereby incorporated as set forth fully in these Terms and Conditions, constitutes the entire agreement between you and MILKYKOOL DAIRY FARMS with respect to your use of and material available

through the site, and supersedes all prior or

contemporaneous communications and proposals between you and MILKYKOOL DAIRY FARMS with respect to this site. Any rights not expressly granted in these Terms and Conditions are reserved.

Communication

By registering with Milkykool, you give us the permission to send you notifications on WhatsApp Billing Policy & Payment

The billing cycle for customers is monthly. le bill is generated a month.

In case of bill payment by cheque, please draw the cheque in favour of 'BEEJAPURI DAIRY PVT. LTD.'

In case of bill payment in cash, please submit the OTP that is sent to your registered mobile number before handing out cash to our delivery partner.

Customers are liable to receive the Transaction details for the latest 6 months only, CD will not provide the Customer transaction details beyond 6 months.

Customers can download the latest 3 months bills through the Milkykool Application.

Return Policy

The return policy has been revised. As per the new policy, Milkykool doesn't have a return policy until and unless it is related to the product quality. Hence if the customer wants to return a product because he/she doesn't require it, in such cases we will simply deny the customer.

Milkykool Referral Program

The Referrer gets an exciting reward per Referee if the Referee's first wallet recharges a minimum amount of 200. Milkykool reserves the right to revise these rewards at any point during the referral program.

One user can refer a maximum of 15 new users. However, the Referee and the Referrer cannot have the same address.

The Referrer should have done at least one recharge with Milkykool in the last 30 days of minimum value of Rs.150 or must have done a cumulative wallet recharge of 2000 or more in their lifetime.

To be considered a successful Referral, the person you refer (the Referee) has to do at least one wallet recharge of minimum value of Rs.200.

'For detailed terms and conditions, please visit the app.

Nach Mandate and Transaction Management

Transactions against the NACH Mandate shall be processed only on a Business Day and in the event of any Transaction due on a non- Business Day, it will be processed on the next succeeding Business Day. In case such Transaction fails, it shall not be re-tried for that calendar month. The Customer shall not be

permitted to modify any existing NACH Mandate as Bank does not presently support

any modification flow. The Customer, can however revoke the NACH Mandate at least two days prior to the next Due Date and setup a new mandate.

The Customer hereby agrees and understands that the processing of the NACH Mandate is subject to actions of the Destination Bank and clearance of funds by the Destination Bank.

The Customer's Milkykool App would reflect all the transactions being successful in the Account.

Limitation of Liability

Milkykool assumes no responsibility and shall incur no liability if it is unable to effect the Transaction against the NACH Mandate owing to any one or more of the following

If the NACH Mandate issued by the Customer is/are incomplete, inaccurate, invalid or incorrect

If the Destination Account has insufficient balance to enable Milkykool to debit it to the extent of the NACH Mandate.

If the funds available in the Destination Account are under any encumbrance or charge or subject to Destination Bank's right of

banker's lien If the Destination Account/ Account is under any attachment or debit freeze on account of any legal and/or regulatory directions.

Pre-paid Products

To place an order for a prepaid product, you are required to recharge your CD wallet with the MRP of the select product via the various payment modes available.

Communication Policy

By signing up with Milkykool, customer agrees to receive communication on WhatsApp, push notifications, SMS, Email, Customer Support Call, App and Website

Disclaimer

"We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".

Any difference between the representational image and the original product is for advertorial purposes only.